Privacy Policy

Who we are

One Flame Records is an independent Jamaican record label based in Montego Bay. We operate the website at oneflamerecords.com. If you have any questions about this policy, please contact us at contact@oneflamerecords.com.

What data we collect

We collect personal information only when you voluntarily provide it to us. This may include:

• Name and email address — when you subscribe to our newsletter, submit a contact form, or sign up as a gamer member at Flames Lounge.
• Artist application details — name, contact information, links, and any materials submitted through our artist application form.
• Contact form submissions — the content of messages you send us through the contact page.

We do not collect payment information directly. We do not use tracking cookies or third-party advertising pixels.

How we use your data

• To respond to your enquiries and contact form submissions.
• To send you newsletters and label updates, only with your explicit consent at the time of sign-up.
• To process and review artist applications.
• To manage your Flames Lounge gaming membership, if applicable.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Data storage

Your data is stored securely on cloud infrastructure provided by Supabase. Transactional emails are sent via Resend. Both providers are bound by their own privacy and security policies. Your data is retained for as long as needed to fulfil the purpose for which it was collected, or until you request deletion.

Newsletter communications

If you have subscribed to our newsletter, you may unsubscribe at any time by clicking the unsubscribe link in any email we send, or by contacting us directly at contact@oneflamerecords.com. We will process your request promptly.

Your rights

You have the right to request access to, correction of, or deletion of your personal data at any time. To make such a request, contact us at contact@oneflamerecords.com. We will respond within a reasonable timeframe.

Changes to this policy

We may update this Privacy Policy from time to time. The effective date at the top of this page will always reflect the most recent version. Continued use of the site after any changes constitutes acceptance of the updated policy.